Shipping

All items are made-to-order so it can take up to 14 days until we will send your order.

  • Free shipping in Finland with Posti

  • For international shipping, please contact us by email at hello@atelierlaleh.com or use our contact form to request an international order.

Returns & exchanges

We hope you enjoy our products. If you are not satisfied with your order, you have a right to return your order within 14 days from the day you have received it. Please contact us first by email at hello@atelierlaleh.com or use our contact form and provide a brief reason for your return, so we can give you the best service possible.

Any full-price, undamaged, and unused items can be returned for refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale items, customized items or items made with special requests cannot be refunded.

If you want to exchange a product, you need to return the original product as instructed above and place a new order online.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We are not responsible for any lost or stolen merchandise incurred during return shipping. It is recommended to provide tracking information once available.